Crystal Computers

Crystal Computers Website Privacy Policy
15th October 2015

Please read this Agreement carefully. It contains important clauses (which, in particular, limit our liability to you) which you should read before using this Website which, as outlined below, indicates your acceptance of this Agreement (and the documents referred to in it).
1. The Agreement
1.1 This page (together with the documents referred to on it) (together, called the “Agreement”) tells you the terms and conditions on which you make use of these websites www.crystal.ie and www.crystalcomputers.ie (called the “Website”), whether as a guest or registered user.
1.2 This Agreement was last amended on 15/10/2015.
1.3 Please read the Agreement (including any documents referred to in it) carefully before starting to use this Website. By using this Website, you indicate that you (including any person, organisation or entity on whose behalf you are acting) accept this Agreement (including any documents referred to in it) and that you agree to be bound by it.
1.4 If you do not agree to this Agreement, you must refrain from using this Website.
1.5 Crystal Computers recommends that you print or save a copy of the Agreement (including any documents referred to in it) for future reference.
1.6 The Agreement (including any documents referred to in it) may be revised from time to time by Crystal Computers. Therefore, the Agreement (including any documents referred to in it) should be read carefully each time that you intend to use this Website.
1.7 In this Agreement, “you” and “your” means both you and/or the person, organisation or entity on whose behalf you are acting.
1.8 None of the provision of this Agreement will be interpreted so as to deprive you of any rights you have as a consumer under applicable mandatory law.
2. Information about us
2.1 This Website is operated by Crystal Computers (called “Crystal Computers” which expression includes its successors and assigns).
2.2 Crystal Computers is a registered business under the laws of Ireland with registered office at 36 Bank Place, Mallow, Co. Cork, Ireland. This is also Crystal Computers main trading address.
Crystal Computers VAT number is IE 5109678 O. Crystal Computers can be contacted at:
sales[at]crystal.ie or sales[at]crystalcomputers.ie or 00353 2243028
2.3 Any complaints can be addressed to Crystal Computers at the above address or contact details.
3. Serviced Countries
3.1 This Website is intended for use only by persons legally resident in Ireland.
4. Accessing the Website
4.1 Access to this Website is permitted on a temporary basis, and Crystal Computers reserves the right to withdraw or amend the service we provide on this Website without notice (see below). Crystal Computers is not liable if for any reason the Website is unavailable at any time or for any period.
4.2 From time to time, Crystal Computers may restrict access to some parts of this Website, or the entire Website, to users who have registered with Crystal Computers.
4.3 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of Crystal Computers security procedures, you must treat such information as confidential, and you must not disclose it to any third party. Crystal Computers has the right to disable any user identification code or password, whether chosen by you or allocated by Crystal Computers, at any time, if in Crystal Computers opinion you have failed to comply with any of the provisions of this Agreement.
4.4 When using this Website, you must comply with the provisions of Crystal Computers acceptable use policy.
4.5 You are responsible for making all arrangements necessary for you to have access to this Website. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of this Agreement, and that they comply with it.
5. Intellectual Property Rights
5.1 Crystal Computers is the owner or the licensee of all intellectual property rights in this Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
5.2 You may print off one copy, and may download extracts, of any page(s) from this Website for your personal reference and you may draw the attention of others within your organisation to material posted on this Website.
5.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
5.4 Crystal Computers status (and that of any identified contributors) as the authors of material on this Website must always be acknowledged.
5.5 You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from Crystal Computers or its licensors.
5.6 If you print off, copy or download any part of this Website in breach of these terms of use, your right to use this Website will cease immediately and you must, at Crystal Computers option, return or destroy any copies of the materials you have made.
6. Registration
6.1 You are not required to register if you simply want to browse through the content on this Website.
6.2 However, registration is required to purchase goods or products through the Website. Registration is at the sole discretion of Crystal Computers. Only entities or persons legally resident in Ireland may register.
6.3 You will be asked to provide information such as your name, address, consumer / business status, telephone number, company name, position in company, department in company and email address in order to register. All information supplied must be complete and accurate and up-to-date. In addition, you must choose a user ID and password. Crystal Computers may restrict the user ID or password you can choose.
6.4 If Crystal Computers accepts your application for registration, you will be provided with an individual account.
6.5 Crystal Computers may at any time, without notice or reason, suspend or terminate your access to this Website, any service forming part of this Website or your account with Crystal Computers. Crystal Computers is not liable to you or any third party for any suspension or termination in this way.
7. Invitation to Make An Offer Only
7.1 The content of this Website does not constitute, and should note be construed as, the terms of a contractual offer. Rather, it is an invitation to you to make an offer to Crystal Computers to purchase the relevant good.
8. Reliance on Information Posted
8.1 While Crystal Computers endeavours to give reasonable reviews and information, commentary, reviews and other materials and information posted on this Website are not intended to amount to advice on which reliance should be placed. Crystal Computers therefore disclaims all liability and responsibility arising from any reliance placed on such materials by any visitor to this Website, or by anyone who may be informed of any of its contents.
9. This Website Changes Regularly
9.1 Crystal Computers aims to update this Website regularly, and may change the content at any time. If the need arises, Crystal Computers may suspend access to this Website, or close it indefinitely. Any of the material on this Website may be out of date at any given time, and Crystal Computers is under no obligation to update such material.
10. Crystal Computers Liability
10.1 The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. To the fullest extent permitted by applicable law, Crystal Computers, other members of its group of companies and third parties connected to Crystal Computers hereby expressly exclude:
(a) all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
(b) any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with this Website or in connection with the use, inability to use, or results of the use of this Website, any websites linked to it and any materials posted on it, including, without limitation any liability for:
(i) loss of income or revenue;
(ii) loss of business;
(iii) loss of profits or contracts;
(iv) loss of anticipated savings;
(v) loss of, or loss of use of, data, equipment or infrastructure;
(vi) loss of goodwill or reputation;
(vii) wasted management or office time; and
for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable or even if Crystal Computers was advised in advance of the possibility of such loss or damage.
10.2 This does not affect Crystal Computers liability for death or personal injury arising from Crystal Computers negligence, nor Crystal Computers liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
11. Information About You and Your Visit to this Website
11.1 Crystal Computers processes information about you in accordance with Crystal Computers privacy policy. By using this Website, you consent to such processing and you warrant that all data provided by you is accurate, complete and not misleading.
12. Transaction Concluded Through this Website
12.1 Contracts for the supply of goods and products (and any software or technology incorporated or included in them) formed through this Website or as a result of visits made by you are governed by our terms and conditions of supply.
13. Uploading Material To Our Site
13.1 Whenever you make use of a feature that allows you to upload material to this Website, or to make contact with other users of this Website, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify Crystal Computers for any breach of that warranty.
13.2 Any material you upload to this Website will be considered non-confidential and non-proprietary, and Crystal Computers has the right to use, copy, distribute and disclose to third parties any such material for any purpose. Crystal Computers also has the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to this Website constitutes a violation of their intellectual property rights, or of their right to privacy.
13.3 Crystal Computers is not responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of this Website.
13.4 Crystal Computers has the right to remove any material or posting you make on this Website if, in Crystal Computers opinion, such material does not comply with the content standards set out in our acceptable use policy.
14. Viruses, Hacking And Other Offences
14.1 You must not misuse this Website site by knowingly or recklessly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful or by harvesting or unlawfully collecting information available on this Website. You must not attempt to gain unauthorised access to this Website, the server on which it is stored or any server, computer or database connected to this Website. You must not attack this Website via a denial-of-service attack or a distributed denial-of service attack.
14.2 By breaching this provision, you may commit a criminal offence under the Criminal Justice (Theft and Fraud Offences) Act 2001 and/or the Criminal Damage Act 1991. Crystal Computers will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this Website will cease immediately.
14.3 Crystal Computers is not liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
15. Linking To this Website
15.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage Crystal Computers reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on Crystal Computers part where none exists.
15.2 You must not establish a link from any website that is not owned by you.
15.3 This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. Crystal Computers reserves the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.
15.4 If you wish to make any use of material on this Website other than that set out above, please address your request to sales[at]crystalcomputers.ie
16. Links From this Website
16.1 Where this Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Crystal Computers has no control over the contents of those sites or resources, and accepts no responsibility for them or for any loss or damage that may arise from your use of them.
17. Entire Agreement
17.1 This Agreement represents the entire understanding between you and Crystal Computers concerning the use of this Website and all prior promises, representations, agreements and understanding are hereby revoked. You confirm by using this Website in accordance with this Agreement that you have not relied on any representations or warranties that are not set out in this Agreement.
18. Assignment
18.1 You agree that we may transfer, assign, sub-licence or sub-contract in any manner whatever any of our rights and obligations, in whole or in part, to a subsidiary or affiliate company, successor or any purchaser of all or any part of Crystal Computers assets.
19. Jurisdiction and Applicable Law
19.1 Ireland is the place of performance in respect of this Website. Crystal Computers does not represent that materials or goods displayed on this Website are appropriate or available for use outside of Ireland.
19.2 The Irish courts have exclusive jurisdiction over any claim arising from, or related to, a visit to this Website or any matter or dispute arising out of, or in connection with, a visit to this Website (although Crystal Computers retains the right to bring proceedings against you for breach of this Agreement in your country of residence or any other relevant country).
19.3 This Agreement and any dispute, claim or matter arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) is governed by and construed in accordance with Irish law.
20. Variations
20.1 Crystal Computers may revise this Agreement at any time by amending this page. You are expected to check this page from time to time to take notice of any changes Crystal Computers makes, as they are binding on you. Some of the provisions contained in this Agreement may also be superseded by provisions or notices published elsewhere on this Website.
21. Your Concerns
21.1 If you have any concerns about material which appears on this Website, please contact sales[at]crystalcomputers.ie
Thank you for visiting our Website.

Personal Information

When you register with Crystal Computers Online we require an email address and contact information. This is required for communications regarding your order or other requests, weekly specials and other information which you have requested from us.
All personal information is protected by local and national data protection and privacy laws. By disclosing your personal information and using Crystal Computers Online Web Systems, you consent to the collection, storage, disclosure, processing, use and transfer of your personal information where necessary and if required by Crystal Computers Online, our data processors, our payment processors, financial institutions or fraud-risk management authorities.

We will also use the information you provide for the following purposes:

1. To send updates regarding the status of your orders
2. To send you newsletters and details of offers and promotions which you have requested
3. To improve the content, design and layout of our website and to facilitate knowledge management
4. To understand the interests and buying behaviour of our registered users
5. To contact you in case of difficulty arising from delivery (i.e. remote areas in the country)

We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your order (in such circumstances, the third party is bound by similar data protection requirements. We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement. )

Please note that you may change your communications preferences at any time via the 'my account' section of our website.

Accessibility

Please note that some areas of the website require registration before you may access them. These pages will prompt you to register before proceeding.

Security

Crystal Computers Online uses Secured Servers to process your payments and firewalled servers and other security measures to ensure the safety of your personal information.

Our website creates a single cookie on your machine containing session and state information. The information within this cookie does not include any financial information. Our website requires cookies to be enabled in the web browser and in any third party security programs to allow tasks such as registering, logging in, buying items or accessing accounts. Please be aware that should cookies be disabled or blocked by third party software, many of the features of the website will be impaired or unavailable.

Your password stored in our database is encrypted with a one-way hash and cannot be decrypted to ensure highest levels of security.

Deletion of your Personal Data

We are unable to delete your Crystal Computers Online account information containing your personal information for a period of 7 years from the date of your last interaction with us (this could be a sales transaction, a return, or some other interaction with Crystal Computers Online via our Customer Services team or our online tools). This is because we may need to access historical information for business reporting and accounting purposes. Please note however, that at any point in time you may opt in or out of marketing communications via the 'your account' section of this website.
Crystal Computers Online reserves the right to alter or amend its data protection and privacy statement from time to time in its sole discretion.

Questions

If you have any questions about this privacy policy, or the use of your personal information, or if you wish to request us to stop using your information in any way, please write to:

Data Protection Officer
Crystal Computers
36 Bank Place, Mallow, Co. Cork, Ireland

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